Introduction
Cerbrec Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and services (collectively, our "Services").
By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.
Information We Collect
Information You Provide Directly
We collect information you provide directly to us, including:
- Account Information: Name, email address, username, password, phone number
- Profile Information: Profile picture, bio, preferences, settings
- Payment Information: Billing address, payment method details (processed by our payment providers)
- Communications: Messages, feedback, support requests, survey responses
- User Content: Any content you create, upload, or share through our Services
Information Collected Automatically
When you use our Services, we automatically collect certain information:
- Device Information: Device type, operating system, unique device identifiers, browser type and version
- Usage Data: Features used, actions taken, time and date of access, pages viewed, search queries
- Location Information: Approximate location based on IP address; precise location if you grant permission
- Log Data: IP address, access times, browser type, ISP, referring/exit pages
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information
How We Use Your Information
Provide and Improve Services
- Create and manage your account
- Process transactions and send related information
- Provide customer support and respond to inquiries
- Personalize your experience and deliver relevant content
- Improve, test, and monitor our Services
- Develop new products and features
Communication
- Send service-related notices and updates
- Send promotional communications (with your consent)
- Send technical notices, security alerts, and support messages
- Respond to your comments and questions
Legal and Safety
- Comply with legal obligations
- Protect rights, property, and safety
- Detect, investigate, and prevent fraudulent or illegal activities
- Enforce our terms and policies
- Resolve disputes
Business Operations
- Analyze usage patterns and trends
- Conduct research and analysis
- Manage our business operations
- Perform accounting and administrative tasks
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
With Your Consent
We share information when you explicitly authorize us to do so.
Service Providers
We share information with third-party vendors who perform services on our behalf:
- Cloud storage providers
- Payment processors
- Email service providers
- Analytics providers
- Customer support tools
- Security and fraud prevention services
Business Partners
We may share information with partners who provide complementary services, always under confidentiality agreements.
Legal Requirements
We may disclose information if required by law or in response to:
- Court orders or subpoenas
- Government requests
- Law enforcement investigations
- To protect our legal rights
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Aggregated Information
We may share aggregated or de-identified information that cannot reasonably identify you.
Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings or by contacting us.
Communication Preferences
- Marketing Emails: Opt-out via unsubscribe link in emails or account settings
- Push Notifications: Manage through device settings
- SMS Messages: Reply STOP to opt-out
Data Rights (Where Applicable)
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Receive your information in a portable format
- Restriction: Request restriction of processing
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
Do Not Track
We currently do not respond to Do Not Track browser signals.
Cookies
Most browsers allow you to manage cookie preferences. Note that disabling cookies may affect Service functionality.
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When deletion is requested or data is no longer needed, we securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Adequacy decisions
Children's Privacy
Our Services are not directed to individuals under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
Parents who believe we may have collected information from their child should contact us immediately.
Third-Party Links
Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Team
Cerbrec Inc.
Email: privacy@cerbrec.com
Address: 200 Vesey St, 24th Fl, New York, NY 10281
We will respond to your inquiry within the timeframe required by applicable law.
Thank you for trusting Cerbrec Inc. with your information. Your privacy is important to us, and we are committed to protecting it.